Frequently
asked questions

Overview
Technical Details
Usage & Integration
Support & Services

Overview

What are the main benefits of using Treeage?

Treeage provides real-time environmental monitoring with precision and accuracy. Benefits include early detection of air quality anomalies, extended operational range with minimal maintenance, and enhanced data analytics to support decision-making in environmental management and safety protocols.

What distinguishes Treeage from other similar products on the market?

Treeage stands out due to its advanced AI-driven analytics, superior sensor sensitivity, and robust data handling capabilities. Unlike other products, Treeage offers integrated satellite communication for areas with limited connectivity, ensuring continuous monitoring and reliability of sensor detection and critical infrastructure focus.

Can Treeage sensors be used in residential areas?

Yes, Treeage sensors are versatile enough to be used in both residential and commercial settings. They are designed to be non-intrusive and operate quietly, making them ideal for monitoring environmental conditions in homes as well as in larger industrial areas.

Technical Details

What type of requirements are needed to use Treeage?

A basic technological device (computer, smartphone, tablet) is enough to register your "digital nose" and access to your personal account for real time monitoring and catch all events every time, everywhere.

How much area can each sensor cover? Are there geographical limitations to using Treeage?

Each Treeage sensor can effectively monitor an area of up to 1 square kilometer and is designed to function in various environmental conditions. The devices can be installed in all the countries covered by the satellite network.

Does Treeage require any special permissions or regulatory compliance before installation?

No special permissions are required for the use of Treeage. This simplifies the setup process and ensures that users can start monitoring their environment without the need for complex regulatory compliance.

Usage & Integration

How do I install and set up the product after purchase?

Installing Treeage is incredibly simple and only takes a few minutes. Just install the sensor onto a support in a recommended location, download our app and scan the QR code to link it to your account.

Can Treeage be used in mobile or temporary installations?

Yes, Treeage can be used in mobile or temporary installations. The device can be reset using its QR code, allowing it to be easily removed from the app with a simple tap and re-registered by scanning the QR code at the new location where you wish to deploy it.

What happens when an anomaly is detected in the air?

When Treeage detects an anomaly, it immediately sends an alert to users of all registered devices. The system records the event for further analysis and, if necessary, can activate automatic security protocols depending on the configuration.

Can the Treeage system be scaled up for larger areas or multiple locations?

Absolutely. Treeage systems are scalable and can be expanded to cover larger areas or multiple locations by adding more sensors. The network architecture supports seamless integration of additional units, enabling comprehensive coverage across extensive geographic locations.

How can I monitor real-time data from any of my devices?

Treeage's platform is accessible via a web portal and a mobile app, allowing you to monitor real-time environmental data from any internet-connected device. The interface provides a user-friendly dashboard that can be customized to display data from multiple sensors, making it easy to track conditions from anywhere.

Can Treeage alerts be customized based on specific thresholds or parameters?

Yes, Treeage sensors are capable of learning from their surrounding environment through on-site training, with updates sent based on this learning. This feature enables the customization of alert thresholds based on specific environmental parameters, ensuring that notifications are tailored to the unique conditions of each location.

How can I access historical data collected by Treeage sensors?

Through the dedicated Treeage dashboard login in with your personal account, which archives all sensor readings. This data can be filtered by date, sensor, or type of measurement, providing valuable insights into environmental trends and helping with long-term planning and analysis.

Support & Services

What kind of maintenance is required? Is it a sustainable product?

Treeage requires minimal maintenance, primarily periodic checks to ensure sensors are clean and functioning correctly. It’s built with sustainability in mind, using eco-friendly materials and energy-efficient technology to minimize environmental impact.

What kind of support can I request if needed?

Dedicated support from Monday to Friday, 9 AM to 6 PM, through the contact details provided on our website and in the app. Our team is ready to assist with any technical issues, usage queries, or additional help you might need to ensure you get the most out of your Treeage system.

What are the payment options for purchasing Treeage?

Various payment methods can be chosen, including credit cards, PayPal, and bank transfers, providing flexibility and convenience for our users.

What warranty and service options are available with Treeage?

Treeage comes with a 10-year limited warranty that covers defects in materials and workmanship. We also offer extended service agreements that include regular maintenance checks, software updates, and priority technical support to ensure your system operates smoothly over its lifetime.

What training and resources does Treeage offer to ensure users can fully leverage the technology?

Speak with our experts, and they will provide you with all the necessary materials to install and use the service to its full potential. Our team is dedicated to ensuring you have the knowledge and resources needed for optimal operation.

Frequentlyasked questions